Returns
Returns

Kapreeza 14-Day Return Policy

Kapreeza values your satisfaction and we want you to be happy with the fit, style and quality of the garment. We are working very hard to ensure that our lingerie and swimwear selection is excellent quality and will last you for a long time. If for whatever reason you’re not completely satisfied with your purchase, simply return your items to the store for a refund, exchange or store credit within 14 days from the date of purchase. Returned items must be in their original condition and original packaging, new and not worn, with tags and sanitary protection intact, no exceptions. All refunds are issued in the original form of payment. It may take up to 30 days (a billing cycle) for a credit card refund to appear on your statement.

Gift Certificates
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Please ensure that you wear undergarments when trying on lingerie and swimwear.

We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. Health regulations stipulate that clothing that is soiled, worn, damaged or laundered cannot be taken back, no exceptions. No damage of any kind will be accepted including smoke smell, perfume or cosmetic smell, deodorant marks, make-up and lipstick marks, etc.

Special Occasions
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As lingerie and swimwear is delicate by nature, please follow care instructions. We offer no warranty once the tags are removed.

Sales on items that have been altered or custom ordered are final.

Appointments
Reserve your time at the store for our trademark one-to-one service.
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We do not give refunds on gift certificate purchases.

We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges.

Events
See what’s coming up at the store and around town.
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Gift Certificates
Not sure what to get that special someone? Let them choose!
Buy One
Special Occasions
Celebrate that unique event in your life with just the right lingerie.
shop here
Appointments
Reserve your time at the store for our trademark one-to-one service.
book it
Events
See what’s coming up at the store and around town.
get the scoop

Renata is awesome! She takes the time to find the exact right bra for your body type–I’ve never worn a more comfortable bra! I will definitely go back ♥

— Lisa D San Diego, CA

This store has THE BEST lingerie in San Diego and has a warm, inviting atmosphere. Renata knows all there is to know about lingerie and swimwear and is extremely helpful.

— Tom J San Diego, CA July 17, 2016