Returns
Returns

Kapreeza 14-Day Return Policy

Regularly-priced bras may be exchanged or returned for store credit ONLY within 14 days of sale, and must be unworn, with tags attached, and in brand-new condition.

For the safety and hygiene of our customers all other items, including panties, swimwear, hosiery, health and beauty, candles, and sale Items are Final Sale.

Please note that we do not make exceptions to our return policy.

Gift Certificates
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Please ensure that you wear undergarments when trying on lingerie and swimwear.

We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. Health regulations stipulate that clothing that is soiled, worn, damaged or laundered cannot be taken back, no exceptions. No damage of any kind will be accepted including smoke smell, perfume or cosmetic smell, deodorant marks, make-up and lipstick marks, etc.

Special Occasions
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As lingerie and swimwear is delicate by nature, please follow care instructions. We offer no warranty once the tags are removed.

Sales on items that have been altered or custom ordered are final.

Appointments
Reserve your time at the store for our trademark one-to-one service.
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We do not give refunds on gift certificate purchases.

We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges.

Events
See what’s coming up at the store and around town.
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Gift Certificates
Not sure what to get that special someone? Let them choose!
Buy One
Special Occasions
Celebrate that unique event in your life with just the right lingerie.
shop here
Appointments
Reserve your time at the store for our trademark one-to-one service.
book it
Events
See what’s coming up at the store and around town.
get the scoop

The ultimate in luxury. Stunningly beautiful, wonderful fit. The service is impeccable. If you care about the beauty underneath, this is the place to shop.

— Janette A Shingle Springs, CA

Renata is awesome! She takes the time to find the exact right bra for your body type–I’ve never worn a more comfortable bra! I will definitely go back ?

— Lisa D San Diego, CA July 17, 2016