Kapreeza 14-Day Return Policy
Regularly-priced bras may be exchanged or returned for store credit ONLY within 14 days of sale, and must be unworn, with tags attached, and in brand-new condition.
For the safety and hygiene of our customers all other items, including panties, swimwear, hosiery, health and beauty, candles, and sale Items are Final Sale.
Please note that we do not make exceptions to our return policy.
Please ensure that you wear undergarments when trying on lingerie and swimwear.
We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. Health regulations stipulate that clothing that is soiled, worn, damaged or laundered cannot be taken back, no exceptions. No damage of any kind will be accepted including smoke smell, perfume or cosmetic smell, deodorant marks, make-up and lipstick marks, etc.
As lingerie and swimwear is delicate by nature, please follow care instructions. We offer no warranty once the tags are removed.
Sales on items that have been altered or custom ordered are final.
We do not give refunds on gift certificate purchases.
We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges.